Return & Refund Policy – LongRx.Pk

At LongRx.Pk, we aim to provide our customers with a safe, reliable, and satisfactory shopping experience. Please read our return and refund policy carefully before placing your order.

📦 Return Policy

Customers may request a return if they receive:

• A wrong product compared to the ordered item.
• A damaged or defective product.
• An item that is missing from the order.

Please contact our customer support team as soon as possible after receiving your parcel and provide your order number and relevant photos/videos where applicable.

🚫 Opened Products

For hygiene, safety, and product-quality reasons, opened, used, or tampered products may not be eligible for return or exchange, particularly personal-care and wellness products.

💰 Refund Policy

Once an eligible return is received and inspected, we will inform you whether the refund request has been approved. Approved refunds will be processed according to the applicable payment method and our refund procedures.

🔄 Exchange

If you receive a wrong, damaged, or defective item, we may offer an exchange or another suitable resolution, subject to product availability.

⚠️ Important

Products must be returned in their original condition and packaging where applicable. Return requests that do not meet the eligibility requirements may be declined.

📞 Need Help?

If you have any questions regarding a return, refund, or exchange, please contact the LongRx.Pk Customer Support Team with your order details.

LongRx.Pk — Customer Satisfaction & Reliable Service.